Riddled TV Repair Forum

coralcrazed · Joined: 05 Nov 2009 Posts: 1

My Plasma is just about 3 years old... and now will not power on without immediately powering off. once it powers off i get 10 blinking lights on the set. this TV came with a separate receiver but no blinking lights on the receiver only the TV. Pioneer says that 10 blinking light is a code for "dc to dc problem" (very very vague). Also since its three years old it unfortunately is out of warranty. its a high end TV so i spent thousands. I'm so pissed that Pioneer wont do anything to fix it and we've always heard of the saying you get what you paid for, right? well, I paid about 4x more for this TV than its leading competitor at the time of purchase and i got less years out of it than other less expensive units but that's discussion for another post I guess.

Anyway, I brought the TV in to a local TV repair place which told me that i need two parts "replaced"... they don't repair anything.

the two parts needed were:
1. the power supply board mo# axy1129
2. the HD digital assembly mo# aww1028

However, I thought they will fix the parts but they only replace the parts and install them into the TV. i than called Pioneer and found that the parts that they send out to this tech and all techs is refurbished boards or ones already fixed not new. in fact, i could purchase the boards myself from them and the replacement of those boards look very easy to do. However, my main problem is I do not want to buy boards from pioneer a company that does not take care of their customer base when it is their customer that spends top dollar on what they think is a better product. Furthermore, Pioneer charges an additional $75 when you order the part from them but they give that back to you when you return ship your broken part as an incentive to get back broken parts which they fix and resell as refurbished.

So here's my questions:

1. first is it actually worth repairing a three year old TV or throw it out and buy a new one?

2. is there anyone who will buy back a TV with known problems?

3. *** Does anyone actually fix these boards mentioned above rather than just replace them and call it a fix? If so, could you offer a recommendation for the tech. in my area? i live 1/2 hour north of New York City. so someone close to me would be preferable. i would be willing to send it out to a knowledgeable tech. and pay a fair price to get it fixed so if there is anyone that knows who does this please please please let me know.

4. assuming they can be fixed are parts for these boards even still available anymore?

5. perhaps there is someone out there that has a broken TV of the same model number that maybe has a broken screen or something and i can buy it from them for parts? please let me know.

6. Does anyone know if Pioneer is going out of business? perhaps this is why they won't take care of their customers anymore.

Any further info or advice on this would be greatly appreciated and welcomed. thanks in advance for all of your help and insight.

CC

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kuhurdler · Joined: 28 Dec 2006 Posts: 2879 Location: Overland Park, KS

1. first is it actually worth repairing a three year old TV or throw it out and buy a new one?
depends on the cost/benefit ratio

2. is there anyone who will buy back a TV whith known problems?
maybe a local tinkerer, but not the $ you'd be interested in

3. *** Does anyone actually fix these boards mentioned above rather than just replace them and call it a fix? If so, could you offer a recommendation for the tech. in my area? i live 1/2 hour north of New York City. so someone close to me would be preferable. i would be willing to send it out to a knowlegeble tech. and pay a fair price to get it fixed so if there is anyone that knows who does this please please please let me know.
Sounds like someone fixes them for Pioneer, but probably no one near you

4. assuming they can be fixed are parts for these boards even still available anymore?
n/a

5. perhaps there is someone out there that has a broken TV of the same model number that maybe has a broken screen or something and i can buy it from them for parts? please let me know.
check shopjimmy

6. Does anyone know if Pioneer is going out of buisness? perhaps this is why they won't take care of thier customers anymore.
They don't make money by saving you money. They make money when you buy a new TV.

seriously, have I reached the most idiotic group and forum on the planet...? I was just trying to express my feelings as well as offer complete detail to the cause. Bunch of idiots.
Welcome to the club.