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daver1062
Joined: 23 Mar 2015
Posts: 5
Location: roseto pa
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 Posted: Mon Mar 23, 2015 10:32 am Post subject: vizio e500i-a1 |
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| I have this tv which has a grey screen no sound or on screen display. Even the app button does not bring anything up. Any suggestions on fixing it? |
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JTS1957
Joined: 21 Jan 2009
Posts: 2395
Location: Far, Far Away
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| Posted: Mon Mar 23, 2015 1:33 pm Post subject: |
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Seeing that it is only 2 - 3 years old, it may be best to take advantage of the extended service agreement you chose to purchase with the set.
Otherwise, depends on whether YOU have the aptitude, skills and training to be able to troubleshoot and fix it.
If you don't have ANY of these four, hope there is still a service center near you.
Or you can take the 'use it 'til it croaks, toss it and buy a new one' approach. |
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daver1062
Joined: 23 Mar 2015
Posts: 5
Location: roseto pa
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| Posted: Mon Mar 23, 2015 4:36 pm Post subject: |
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| I repaired TV's for 21 years. I have been out of it for 15 years. I still have my all my electronic test equipment. I have checked all the power supply voltages and all are good. |
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JTS1957
Joined: 21 Jan 2009
Posts: 2395
Location: Far, Far Away
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| Posted: Mon Mar 23, 2015 5:16 pm Post subject: |
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Well in that case Main board would be next to rule in or out.
Since I've been unable (so far) to locate the set's SM, What are the Power & Main board part numbers since there appears to be more than one option for each http://www.shopjimmy.com/vizio/e500i-a1 |
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daver1062
Joined: 23 Mar 2015
Posts: 5
Location: roseto pa
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| Posted: Tue Mar 24, 2015 3:25 am Post subject: |
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| the power board is 715g5670-p03-000-003s and the main / video board is 715g6013-m01-001-004k. I am also thinking it would be the main / video board. |
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curtis wolfe
Joined: 11 Apr 2013
Posts: 27
Location: connecticut
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| Posted: Tue Mar 24, 2015 3:19 pm Post subject: |
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| Check with shopjimmy.com on the panel you think is the most likely/main video for price |
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daver1062
Joined: 23 Mar 2015
Posts: 5
Location: roseto pa
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| Posted: Mon Mar 30, 2015 4:00 pm Post subject: New main board |
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| I just got the new board and installed it. I still have the same problem grey screen. Any idea's? |
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JTS1957
Joined: 21 Jan 2009
Posts: 2395
Location: Far, Far Away
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| Posted: Mon Mar 30, 2015 4:45 pm Post subject: |
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Was board obtained through SJ?
Board part numbers off stickers as shown in SJ pictures? |
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daver1062
Joined: 23 Mar 2015
Posts: 5
Location: roseto pa
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| Posted: Mon Mar 30, 2015 5:17 pm Post subject: sorry no |
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| I had ordered through amazon before I found out that shopjimmy was a dealer for vizio. |
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JTS1957
Joined: 21 Jan 2009
Posts: 2395
Location: Far, Far Away
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| Posted: Mon Mar 30, 2015 6:15 pm Post subject: |
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???Board part numbers off stickers as shown in SJ pictures??? Link above.( PS and 'original' Main.)
I'll need to be able to 'see' pictures of the boards if service literature cannot be had. It then is helpful if we are both describing / looking at 'the SAME' reference. When I quickly perused SJ with the number you provided I found NO Exact matches, although 3 out of the 4 were only off by a digit and/or a letter (-000- versus -001- &/or 'k' versus 'x').
What is their D.O.A. / Return window?
By ordering the board, you had already 'jumped the gun.' |
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